Guest reviews of Carousel Resort Hotel And Condominiums Ocean City
Here you can find verified reviews our users posted on this website
Michael
3 months ago
The pool area was a nice size and the kids enjoyed the ice skating rink and the playground. It was disappointing that the air conditioning in our room didn't work well and the cleanliness could have been better. Staff were friendly and helped with our needs.
Raymond
4 months ago
The indoor pools were fun for the kids, and the live music added to our stay. The room cleanliness was lacking, with dirty carpets and outdated decor.
John
6 months ago
I had a great time staying at this hotel as it was right at the beach access point, making it super convenient for long walks on the sandy shores and relaxing afternoons by the water; plus, there were numerous attractions close by like Viking Amusements and Thunder Lagoon Waterpark, just over 3 kilometers away, and fantastic dining options like Reef 118 Oceanfront Restaurant just a few steps away, so I was never short of fun activities to enjoy. The hotel had a nice indoor pool and exercise room too, perfect for unwinding after a day of exploring. However, it could use a bit of updating in some areas.
Alan
6 months ago
exceptional staff, perfect beach access, tons of activities!
Michel
6 months ago
The indoor pool was a total letdown—strong chlorine made my eyes sting, and there was hardly any ventilation. I wanted to relax, but the experience was cut short. So disappointing when I had been looking forward to it!
Doug
7 months ago
Fitting option for a weekend trip in Ocean City with good value. Ice rink is a fun feature.
Frank
8 months ago
I had a blast at this family-friendly paradise! The kids loved the pirate ship playground and the huge indoor pool was never overcrowded. From the clean, spacious rooms to the friendly staff who knew us by name, it felt like home!
Recommend ❤️❤️
John
8 months ago
Stunning views and festive decorations make a great initial impression. Having Starbucks on-site is a smart touch. Lindsay, the bartender, deserves praise for her attentive service; her cocktail suggestions were spot-on. The ice skating rink and fun activities kept families entertained. the room experience was disappointing. The pool area, though family-friendly, lacked cleanliness. Both the indoor pool and ice machines left much to be desired. Management could improve communication and responsiveness. With some serious renovations and better maintenance, this property could excel. A solid effort, but it needs to step up to match its potential.
Dorothy
8 months ago
Comfortable rooms, comfortable amenities with great beach access and a convenient location for my sons’ basketball tournament.
Not one thing.
Bill
9 months ago
The bed was comfortable, providing a decent night's sleep. the room had a persistent musty odor, likely due to the carpeting. It was disappointing to discover cigarette smells and burn marks on the carpet. Temperature control worked fine, making the space feel cozy. Noise levels fluctuated, with loud music late into the night. Cleaning left much to be desired, as dust coated the air vents and surfaces. The broken door closer caused disruptive slamming sounds. The faulty electrical issue in lights raised concerns, yet staff promptly moved us to another room.
Joseph
9 months ago
The location is beautiful, right by the beach, and the food at the outdoor bar was great, though drinks were pricey. Staff were responsive when I needed help with my balcony door, and the room was clean and well-stocked. the fire alarm disrupted our first night, and the hotel didn't acknowledge it at all. Our room faced the bar, making it hard to settle the kids with loud music and late-night conversations. I missed having daily housekeeping and a way to clean sandy floors, and the overflowing trash near the beach was a disappointing sight.
Maurice
10 months ago
The staff is super friendly and always ready to help. The game center keeps kids entertained and the food is delicious!
The hotel feels a bit dated overall.
Ed
11 months ago
The kids had a blast with the game room and ice skating rink. Plus, the staff always went the extra mile to help us out.
It was a bit pricey, but worth it for the experience.
Bob
11 months ago
Great indoor pool and kids’ area. Wi-Fi was slow at times.
Ernest
1 year ago
I indulged in soft-serve ice cream, hot pretzels, and hot chocolate. The Mermaids made a splash at the indoor pool. I felt pampered every time I had breakfast!
Just loved the housekeeping ignoring my requests for cleanup while the ceiling tile played hide and seek in the bathroom.
Simon
1 year ago
The Carousel Resort Hotel offers a prime beachfront location just steps from the sand. The ice skating rink and lively arcade kept our kids entertained, while the onsite restaurants delivered delicious meals.
Mike
1 year ago
Absolutely loved the fun pirate playship and the refreshing beverages at the bar. The hotel staff was incredibly polite and accommodating. The room stayed cool, which was a great relief during the hot summer days. The location was perfect, just a short walk from the bustling boardwalk and its attractions.
The cleanliness standards were lacking, and the absence of a guest laundry option was a drawback. Some fixtures and amenities were in need of updating, with signs of wear and tear evident throughout the room.
Marie
1 year ago
Great beach access and family activities. Rooms need serious updates.
David
1 year ago
We were hype with so many things to do with the squad, like bounce on the moon, skate on ice, and hit up a cool playground.
Yo, could use a wild nightclub for us young peeps to party hard after a day of mad fun.
Ray
1 year ago
The location was perfect, with stunning ocean views and a lively bar with an entertaining DJ. The room was generally clean, and the housekeeping staff did an excellent job. The bartender and the Starbucks staff were friendly and provided top-notch service.
There were some drawbacks to the property. The rooms showed signs of wear and tear, with gaps in the door that raised security concerns.
Jeremy
1 year ago
First off, the heating and air conditioning situation was a bit of a nightmare. It was April and starting to warm up outside, but they wouldn't turn on the AC. So, our room stayed at a toasty 80° for three whole days! I had to resort to sleeping with the balcony door wide open just to get some relief. They kept promising to turn on the AC in three days, but it never happened. Such a shame because the facilities at the hotel were actually pretty great. The tea and coffee facilities were a nice touch, but the lack of control over the room temperature really put a damper on things. The sitting area was comfy enough, but the constant 80° made it hard to truly relax. We did enjoy the terrace overlooking the beach, though. It was a nice spot to unwind despite the heat. As for the dining table on the patio, it was a great place to enjoy a meal, but the overall cleanliness of the room was a bit concerning. The carpets looked like they haven't been cleaned in ages, and the bathroom definitely needed some serious attention. The free toiletries were a nice gesture, but they couldn't make up for the moldy smell in the room. The flat-screen TV and AM/FM alarm clock were handy, but the carpeted floor felt a bit dingy. We did order room service one night, and the food was decent, but nothing to write home about. Oh, and they did offer us a welcome drink upon arrival, which was a nice touch. the Carousel has potential, but they really need to get their heating and AC situation sorted out. It's hard to enjoy all the amenities when you're sweating buckets in your room. Hopefully, they'll address these issues because the location and staff were actually quite lovely.
Elizabeth
1 year ago
Fantastic beach, outdoor restaurant & bar, pool, and playground, all within walking distance.
Felt lucky, nothing to complain about.
Paul
1 year ago
There were so many activities to enjoy, from the three pools to the playground, moon bounce, and even ice skating. The unique views of the beach and bay were perfect for our family vacation. We loved spending evenings on the outdoor patio with live music, creating unforgettable memories together.
My wife says that the arcade could use a bit more variety for kids.
Robert
1 year ago
Despite some maintenance issues, there was plenty to do on the property. The restaurants and bars provided a lively atmosphere, and there were tons of activities for the kids. Plus, being right on the beach was a big bonus.
The property is in need of some TLC, with broken windows and old furniture in the rooms. The noise level from the large number of guests can be overwhelming, and it affects the overall cleanliness.
Andrew
1 year ago
I was delighted with the indoor skating rink at the hotel, it was a great idea and loads of fun. The ocean views from the room terrace were breathtaking, and the beach was just steps away. Overall I'll recommend this hotel.
John
2 years ago
great location - close to everything. very clean and well-maintained. loved the relaxed vibe of the area. the staff was super friendly and helpful. they upgraded our room when we had an issue with the first one.
Strongly recommend
Walter
2 years ago
carousel resort hotel and condominiums provided a top-notch location with direct beach access and a partial ocean view from our room. the hotel offered plenty of family-friendly activities, including an indoor ice skating rink, arcade, and outdoor bar/grille. the staff was friendly, and the free activities, like Family Movie Night, were a nice touch.
Everything great 😊
Average
